I really like the fact that I had my ADSL connection a day before I was moving into my new apartment. You can’t fault Alice for being slow. Neither can I fault them for much else: Their contract has a 4 week cancellation period, as opposed to everyone else’s 2 years, and they are 5 Euros/week cheaper than the competition. Oh, and they also don’t require me to have a landline like everybody else. Great, because I didn’t intend to get one.
One thing though: Their installation CD didn’t like my PC. “Your language is not supported”. So they decide that because my Windows is English, it wouldn’t help me if they installed their German-only software, and I’m better of without any software at all. And without an option to override that decision. Well…. It turns out I *am* better off without, but that’s because I’m a geek who can browse the CD and find the relevant PDF, and already knows how to set up his router anyhow.
you’ll should consider investing in a secondary internet connection (maybe umts or wlan if available) … alice tends to have extended outages (sometimes half a day or longer) … usually when you need it the most, of course 🙂 all in all I don’t regret my choice (alice) after nearly a year.
I heard about their reliability issues, but so far haven’t noticed them. I’ll cross my fingers. My last cable provider (UPC in Oslo) was a nightmare in that respect, and I still survived.